Need WooCommerce Help? Here Are 7 Tips for Finding the Best Support

Looking to run your own online store? WordPress might seem a strange choice, given its popular use as a blogging platform.

Thanks to WooCommerce, it’s strange no longer, if you can get to get to grips with the plugin’s many advanced features.

Thankfully, there’s a rich support of WooCommerce help available online. You can get help to resolve even the most complex WooCommerce challenges you face.

Here are 7 tips for you to find the right support for your WooCommerce setup.

WordPress Support Forum

Got a WooCommerce problem you can’t solve? You’ll find plenty of free support from volunteers on WooCommerce forums across the web.

As WooCommerce is a plugin for the popular WordPress platform, the official WordPress support forum is a great place to start asking questions.

The WooCommerce forum has enthusiasts and developers who can help support you. It’s part of the official support forum, so you’ll only need one login for any of your WordPress support questions.

WooCommerce Website

New WooCommerce users and seasoned professionals alike shouldn’t forget the best resource of all. For any WooCommerce support queries, you should start with the official WooCommerce website.

The official website gives you a rundown of features and extensions to help enhance your installation. You can also use the tips available on the official blog to gain new WooCommerce skills.

If you’re new to WooCommerce, start by reading through the official WooCommerce documentation, which includes a helpful start guide for new users.

Slack Community for WooCommerce

Support forums can be useful, but if you’re looking for real-time support, you should sign up for the WooCommerce slack community.

Slack is usually used as a platform for workplace collaboration. Enthusiast communities have started using Slack’s impressive communication features for other uses. With such a community available for WooCommerce users, you can chat with other WooCommerce users and developers.

Employees of WooCommerce hang out on the Slack channel to help answer questions, too. If you’re looking for immediate answers to questions, sign up for the Slack channel and get chatting.


Quora, the platform for questions to find answers, isn’t a tech support platform per se. That doesn’t mean you can’t use it to get answers to any kind of WooCommerce doubts or support problems, with a number of active users willing to answer questions diligently.

If you do decide to use Quora, however, beware of one potential pitfall. Some answers come from those looking to sell support or simply link back to their own web pages, and the quality of these answers may be lacking.

As always, use your own judgment and seek a consensus before you take on board any support advice. You can find the answers to ten of the most commonly asked WooCommerce questions here.

Facebook Support Groups

Facebook might be an unusual place to look for advice, but Facebook support groups are another place for enthusiasts and developers to hang out and discuss their favorite e-commerce platform.

One of the most active is the WooCommerce Help & Share support group with nearly 25 thousand members working together to answer questions, discuss tips and share their own WooCommerce-related products for other users.

For more experienced enthusiasts, the Advanced WooCommerce support group has around 21 thousand members discussing more advanced WooCommerce tips and tricks.

Of course, you don’t have to join just one group if you’re looking for help, so feel free to sign up to any number of Facebook support groups. As long as the group is active, you should find these communities helpful for your needs.

Stack Exchange

If you like the idea of Quora, but you were looking for a tech-focused platform to post questions, Stack Exchange is your answer.

Stack Exchange is the ultimate platform for tech Q&As. Users rate answers to questions based on their usefulness. Strict rules exist restricting the self-promotion you sometimes see on Quora. Ineffective answers are ‘downvoted’, while better answers are ‘upvoted’ for better visibility.

While WooCommerce doesn’t have its own Stack Exchange section, it does have a more general WordPress section for questions. As WooCommerce is a WordPress plugin, you can post WooCommerce-related questions.

Thanks to the ‘tagging’ feature, you can filter out unrelated WordPress posts. Check out already answered WooCommerce questions here.

Professional WooCommerce Support

In an ideal world, you have all the time you need to get your WooCommerce website up and running smoothly. You’ll have the time to search for the advice and help you need.

But if you’re setting up a WooCommerce site, it’s likely to sell goods as a business. You might not have the time to waste on fiddling with all the features that WordPress has to get your store up and running.

That’s why you should consider professional WooCommerce support companies like us. You get the benefit of experience in setting up and optimizing a WordPress installation using WooCommerce. You also get to take advantage of experienced WooCommerce customer service when things go wrong.

Not convinced? Here are 6 reasons why outsourcing your WordPress support needs might be the best decision you make for your new WooCommerce store.

Need Extra WooCommerce Help?

WooCommerce is a great platform for online sellers, but while it might be easy to install, it’s a difficult beast to tame. Getting your store set up and working can take up a lot of time.

Free support, offered through support forums like the official WordPress forum, can be a great help for some problems. Don’t put off hiring a WooCommerce support company if you need more specialist support, however.

If you find yourself in need of specialist WooCommerce help, you’re in the right place. Get in touch to discuss your requirements today.